COPS™ Solutions
Managed Services & Network Assurance (MSA)
Face today’s network challenges with confidence
Today’s networks are under extreme pressure to follow traffic patterns and capacity needs whilst, at the same time, dealing with the exponential growth of data usage. Smartphones, data tariffs, mobile applications -- all just eat up your bandwidth.
The CTOs of these operators are constantly under pressure to reduce OPEX and CAPEX and yet they have to continue to deliver quality services to their customers. In their quest to fill this tall order, they squeeze their assets and look to new technologies to further increase capacity.
As networks become more complex, the ability to use resources more efficiently and manage assets more effectively becomes the difference between being competitive and stagnating in today’s dynamic mobile environment. This is where Celcite’s MSA solutions come in.
Each of our MSA solutions leverage the automation, correlation, and efficiency benefits provided by our flagship unified network management platform, COPS™. These services are managed by skilled specialists with proven field experience giving you a level of confidence only Celcite can deliver.
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The MSA division consists of 4 separate disciplines:
Network O&M and Monitoring
Complex wireless technologies and networks require new ways to protect and enhance network quality and customer satisfaction. We emulate the actions of optimisers and network operations resources using a common agnostic platform to view, monitor, and analyse RAN data. This discipline looks at monitoring and managing local or remote networks, automating processes, and enhancing network quality. Using COPS™, we perform these tasks efficiently and effectively with a mere fraction of the resource requirements that most current providers or operator resources can achieve.
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Network Performance Improvement
With Voice ARPU going down and subscriber growth flattening, wireless operators have to ensure they can get better market share by retaining existing customers and taking away customers from competitors. The Celcite MSA team has years of expertise in Network Performance Improvement leveraged by our valuable asset solution - COPS™. COPS uses intelligent algorithms and correlations to perform root cause analysis for network issues. It enables our team to be more efficient, more effective, and to deliver exceptional value in relation to traditional resource-based providers.
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New Technology Optimisation
The introduction of laptops, tablets, and high-end handsets onto mobile networks is the major generator of traffic because these devices offer content and applications not supported by the previous generation of mobile devices. We have a range of proven services that support new carrier and technology roll-outs, pre and post-launch optimisation, load balancing, and parameter optimisation for efficient spectrum utilisation.
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Specialist Services
Our MSA team has a great deal of expertise in monitoring special event-related traffic flows and maximising revenues that can be achieved at such events. Re-homing is one such example of a specialist service. When capacity thresholds are reached, the go-to response is a new carrier or new cell. However, a simple re-home might be a suitable response in some circumstances saving the operator CAPEX and allowing assets to be further maximised before new equipment is needed.
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