COPS™-Enterprise
Gain 70% improvement in engineering efficiencies with automatic optimisation and root cause analysis.
COPS™-Enterprise continues to help our clients achieve better than 70% improvement in engineering resource efficiencies, better network performance, and enhanced customer satisfaction resulting in improved ROI for GSM/UMTS/HSPA/LTE technologies. Today, COPS™ is commercially deployed with over 250,000 sectors successfully managed and optimised using a single click approach to find and resolve problems.
COPS™ (Customised Optimisation and self-Performing Solutions) is a well-proven multi-vendor, multi-technology automated optimisation solution which currently manages over 250,000 cells. It is permanently connected to the OSS and extracts PM, CM, FM, mobile measurements, planning environments, and trouble ticketing.
The real brains behind the solution is in the Automatic Intelligent Correlator -- the AIC™. The AIC™ effectively emulates the thought processes of a senior optimisation engineer.
Imagine an engineer arriving to work in the morning to find that more than half the day’s job has already been done. All correlations are complete at a cell level and resolutions for problem cells are described -- including root cause analysis.
Even separating real RF issues from others has been done automatically, with executable scripts or trouble tickets to action the recommended solution. This would clearly introduce a massive gain in efficiency and allow your engineers to focus their efforts on more advanced proactive optimisation activities and problem solving.
COPS™ Features:
- Root Cause Analysis & Solutions for:
- Retainability
- Accessibility
- HSPA data throughput
- Scrambling code
- Interference
- Overshooting
- Faulty hardware
- BSS/RNC parameters
- T1/E1 errors
- Alarms
- and more
- Automatic categorisation for RF vs OPS issues
- Monitoring of traffic issues and correlation with degraded KPIs
- Integration of Geo data sources for AIC™ analysis
Advantages
- Gain more than 70% improvement in optimisation engineering efficiency
- Experience greater than 50% improvement in proactive optimisation activities, resulting in significantly improved network quality
- Access the only available solution that provides true automatic root cause analysis using AIC™ (Automatic Intelligent Correlation)
- Reduce the dependence of your engineering teams on vendor specific knowledge
- Prioritise and segregate issues – automatically -- for immediate assignment to the correct department
- Leverage resources in one region by centralising optimisation functions for multiple operations
- Benefit from a commercially deployed solution that has been proven for 3+ years
- Significantly improve network and customer satisfaction at a fraction of the cost
- Gain real-time access to the status of any site for emergency or VIP fault resolution
